A ONE-OF-A-KIND TEAM,

CHANGING THE GAME.

About EMPOWER  .

EMPOWER is a leading UK localisation agency and world-renowned specialist in insight localisation. Established in 1997 by a freelance translator, we have since transformed into an award-winning team of friendly experts with an outstanding reputation in both the translation and insight industries.

Crucial to this success is our focus on how we impact the lives we touch, which is why we nurture long-lasting partnerships based on transparency and trust. By joining EMPOWER with our generalist sister agency, Acuity Translations, EMPOWER² was born - a dedicated brand that recognises our partner linguists and agencies as part of our extended team. .

Together, we empower the world’s biggest insight enterprises and the world’s most influential brands, organisations and associations to effect ethical global change. Our projects vary in subject matter and reach. All are underpinned by technological innovation, unwavering engagement and a human-first approach.

Read on for our values, process and how to join our game-changing team.

We stand proud of our: .

Global Impact

We remain conscious of the far-reaching changes made around the world as a result of the smallest details of our work.

Integrity

Trust, transparency and ethics are our absolute priority, above growth and profit.

Innovation

Out-of-the-box thinking combined with tech-forward solutions revolutionise the ease, enjoyment and efficiency of our work.

The partnership process .

Our aim is always to build long-term, mutually successful and enjoyable partnerships. We make sure to:

  • Run a fair and clear onboarding structure
  • Process payments punctually
  • Provide ongoing feedback and quality reviews
  • Create open dialogue for process improvement
  • Produce service- and project-specific training
  • Establish clear, friendly and professional project communications
  • Update you on the latest news and developments

We are committed to an open, ISO17100-compliant working translation process (‘TERI’), with the aim of creating synergistic teams of translators and evaluators (editors/proof-readers) who communicate freely during the translation process. Find out more in the section below.

Our linguist and agency teams are committed, agile, creative thinkers with strong commercial awareness. Service requirements tend to be market research-specific and include translation, coding, verbatim, adverse events reporting, link-checking, audio-visual translation/transcription, and subtitling – all with full training and the support of our internal team. .

Empower-Squared

Would you like to join the team?

If you feel a synergy with what we do and how we work, and your specialism matches our niche, we would love to hear from you!

Our application process covers an information-gathering stage, followed by one or two test pieces (depending on your service specialism). If successful, our friendly Talent Hub team will take you through the onboarding process, which includes data privacy documentation, transparent reviews of your first projects and receiving access to the Resource Hub.

What our linguists say: .

  • "A company worth working for! Not only do they make payments on time, they also keep me updated regularly about their news and developments. I really enjoy working with them!"

    Chloe L.

  • "I have worked with EMPOWER Translate for over 20 years and I cannot be more proud of our collaboration. They are very professional, reliable and friendly. They will always bend backwards and forwards to deliver the best translation and please both their clients and translators."

    Carine D-C.

  • "Interesting projects, very good interactions, and payment on time. While they have CAT preferences, they are flexible. Great to work with the team."

    Nicolas G.

  • "I've been working with Empower for many years now. I appreciate the reliability and friendliness, timely payment and the professional and straightforward collaboration."

    Cécile K.

  • "On behalf of the whole team, I would like to let you know that we are delighted to work with all of you in such a friendly and professional environment, and I want to thank you for relying on us more and more often and making us feel like a trusted partner for you."

    Cecilia, Essence Translations

  • "Working with Empower is always a pleasure. The projects are varied and interesting and the PMs are available at all times, open to suggestions and ready to help. All communication is professional but friendly, making you feel part of a team. Finding a language partner that listens is rare and Empower, with their excellent work ethic, is that rarity."

    Silvia M.

  • "I’m really glad we were able to start collaborating – EMPOWER has been one of the highlights of my professional year!"

    Lara F.

  • "It’s really my pleasure to work with you guys."

    Rui S.

Our in-house experts: .

Toby Partington

Toby Partington

Head of Operations

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Lucy Hardinge

Lucy Hardinge

Senior Project Manager

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Ruth Temple

Ruth Temple

CEO

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John Temple

John Temple

CCO

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Josephine Jacquot

Josephine Jacquot

Senior Client Success Manager

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Fadwa El Brigui

Fadwa El Brigui

Senior Project Manager
Lara Davies-Jones

Lara Davies-Jones

Talent Hub Manager
Tom Bennett-Hughes

Tom Bennett-Hughes

Project Manager
Russell Carleton

Russell Carleton

Head of IT
Gabriella Turner

Gabriella Turner

Senior Account Manager
Adam Barry

Adam Barry

Account Manager
Tean Rudd

Tean Rudd

Project Management Administrator
Sabina Kenyon

Sabina Kenyon

Account Manager
Stephen Davies

Stephen Davies

Project Manager – Unstructured Data
Miriam Perez

Miriam Perez

Client Success Manager

John Campbell

Client Success Manager

Marcia Pacheco Solari

Account Manager

Helen Painter

Finance Administrator

Isabel Goez

Client Success Manager
Kathryn Martin

Kathryn Martin

Project Manager

Ella Popper

Business Development Administrator

Jonny Bates

Chief Revenue Officer

Gemma Bath

Client Success Manager

Zoe Titmus

Project Coordinator

Talent Hub Team
empower2@empowertranslate.com
+44 (0)203 011 5454
+44 (0)117 379 0400

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